What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't save my form!!!

    Asked by r.irving.worc on July 12, 2016 at 10:15 AM

    I posted this question to the forum earlier, but I realise that it may not get seen as quickly as I need!

     

    http://www.jotform.com/answers/569614

     

    I can't save. What should I do?

    Page URL:
    https://eu.jotform.com//?formID=61932920162351#design

    can't can JotForm www href
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 12, 2016 at 11:40 AM

    This might be related to browsers issue. Try logging into another browser to see if the edits were saved.

    You can also check in if there is anything saved in the revision history: https://www.jotform.com/help/294-How-to-view-form-revision-history 

    If there is nothing, I am afraid you will need to make the edits again.

    We recommend you save every single edit you make on your form:

    Also, make sure the auto-save is not disable: https://www.jotform.com/help/86-How-to-Disable-Auto-Save 

    Let us know if you have more questions.

  • Profile Image

    Answered by r.irving.worc on July 13, 2016 at 02:48 AM

    Thanks. I have tried both of those methods but nothing there. I will now close the tab with all the work in it and say say a little prayer. Or perhaps I will play a little trumpet...

  • Profile Image

    Answered by r.irving.worc on July 13, 2016 at 02:50 AM

    ...yup, it's all gone.

    A salutary lesson to us all. Do not rely on autosave. Save manually as well.

  • Profile Image
    JotForm Support

    Answered by liyam on July 13, 2016 at 06:45 AM

    Hello,

    If in case your form got wiped out, you can revert back to your previous design by using JotForm's revision history. You can learn how to go to your form's previously saved versions and revert it by reading this guide: https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    If you have questions, please let us know.

    Thanks.