What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of my forms are showing up as disabled

    Asked by BayshoreBrands on July 12, 2016 at 11:20 AM

    Hello,

    For some reason, all of my forms are showing up as disabled (see below for actual message from the system). Could you please let me know if we have set something up incorrectly? An example form url is shown below.

    Thanks!

     

    Form not found
    This form is disabled.
    Page URL:
    https://form.jotform.com/50224351862146

    My Forms all showing up all of my forms
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 12, 2016 at 12:24 PM

    We apologize for the inconvenience, your account has been reactivated. It was suspended by our phishing detector system.

    Upon reviewing your forms, I see that they do not violate our terms of use. So, I have white-listed them to avoid this from happening again.

    Open a new thread if you need anything else, we will be glad to assist you.

  • Profile Image

    Answered by BayshoreBrands on July 12, 2016 at 01:02 PM

    Thank you