What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I get the sent message to appear only in the pop up box and not replace the content of the page?

    Asked by uoflLibraries on July 12, 2016 at 11:31 AM

    Example:  http://louisville.libguides.com/art/home 

    On the right sidebar, click the link icon. A pop up box appears with the page title and URL and a space for the user to enter their email. When they hit send the "Your Email has been sent" message overwrites the page they were on. How do I keep this from happening?

    Page URL:
    http://louisville.libguides.com/art/home

    message content and replace
  • Profile Image
    JotForm Support

    Answered by Nik_C on July 12, 2016 at 01:05 PM

    Unfortunately, there is no way to set up the iframe to load the URL in itself. The form is redirected to the thank you page on click and that is why it seems like it is opening it in full screen. The only way you could set up the iframe to work correctly is to edit your form's source code in order to prevent it from redirecting to another page on submit.

    Let us know if you need more information.