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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trouble with conditions

    Asked by HarvestCommunications on March 28, 2012 at 03:54 PM

    I have created a couple of forms using conditions to keep the forms shorter and relevent to my users. Things were working fine and then I embedded the forms to my site and went to test them and now the conditions aren't working. I tried deleting one or two and adding them back in and it still is not working. 


    I've removed the forms from my site until I can find the bug. I've given the URL to one of 3 forms below.

    Page URL:

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    Answered by gori-mathew on March 28, 2012 at 04:04 PM


    I have tried filling your form fields and made submission with ease without any issue.

    Please lets know which browser you are using, try clearing browser cache and retry working this out.

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    JotForm Support

    Answered by NeilVicente on March 28, 2012 at 05:34 PM


    Your recent response failed to display in this thread. Can you please repost your message using this link?

    On another note, have you tried using the standalone version of your forms? Are the conditions still not working?

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    JotForm Support

    Answered by Mike_T on March 28, 2012 at 05:36 PM

    I have found two broken conditions on your form.

    It is better to rework/remove them.