Text fields runs off the page

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    Asked on July 12, 2016 at 01:07 PM

    GB Wine Order Form, salamone@vip.net


    The text doesn't seem to fit into the box and I can't figure out how to make the box bigger or fit the text inside. Even when I drop the font size, it still doesn't fit.


    Also can't edit the email submit fields.  Help!  Is there someone with whom I can speak or chat to clear up all my questions rather than depending on email.  (which is slow.)


  • Profile Image
    Answered on July 12, 2016 at 01:23 PM

    I've fixed it for you by injecting the following custom CSS codes to your form:

    .form-line {

        box-sizing: border-box;

        -webkit-box-sizing: border-box;


    .form-line.form-line-column {

        width: auto;


    You can check the codes by following the steps from this guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes.


    As for the issue with the email fields, I will address that in this new thread: https://www.jotform.com/answers/880843

    I'm sorry, but our chat support is currently not being offered and we don't have a phone support. Please contact us through this support forum instead, especially for urgent matters.

  • Profile Image
    Answered on July 12, 2016 at 01:30 PM

    Thank you!  I had asked another question and got an email answer and needed to ask a follow up question.  Can you tell me how to ask a follow up question if the answer I got was via email?


  • Profile Image
    Answered on July 12, 2016 at 01:41 PM

    Please note that if you open a thread here in the forum, our replies will also go through your email address, notifying you about the thread you have opened. 

    I suggest visiting the forum page and clicking the "My Questions" button, that should show you the list of threads you have opened:


    You can then reply to them if you have follow up questions related on the same topic.

    If your question is not related to the original topic discussed on a thread, then you can open a new one using this link: https://www.jotform.com/contact/ 

    If you asked a question via support@jotform.com, then you can just hit reply when you receive a response from us. We also answer questions via email.