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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    The field "check to be mailed" disappeared

    Asked by sisters7 on July 12, 2016 at 01:25 PM

    https://jotform.com//?formID=61477497499175

    In preview, the "amount due" gets carried to credit card payment field immediately. The option for registrants to select "check to be mailed" is missing.

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    JotForm Support

    Answered by EltonCris on July 12, 2016 at 01:37 PM

    The "Check to be mailed" is connected with 2 HIDE conditions.

    I think these conditions are also conflicting so I suggest to exclude the "Check to be mailed" on the first condition. That should resolve the problem.

    If you need further assistance, let us know.