What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Your site is too heavy, is there any problem?

    Asked by michaelyoussif on July 12, 2016 at 01:54 PM
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    JotForm Support

    Answered by EltonCris on July 12, 2016 at 02:21 PM

    So far we have not encountered any downtime or slowness loading the JotForm page. It is loading just fine on our side.

    Here's the performance chart when loading JotForm for the first time. It only takes a few seconds.

    Are you still experiencing this problem? If yes, I suggest checking your internet connection or your browser. Using different browser might as well give you a clue on the problem.

    If the issue still persists after that, please let us know.