What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change email

    Asked by mojo_spb on July 12, 2016 at 02:48 PM
    emal
  • Profile Image
    JotForm Support

    Answered by Kiran on July 12, 2016 at 03:19 PM

    I am not sure if I understand your question correctly since we have received only title through the thread. Do you mean to change the account email address or the recipient email address in the notifications?

    If you want to change the account email address, you may change it in the profile section from your account settings.

    https://www.jotform.com/myaccount/profile

    If you are referring to change the recipient email address in the email notification, please see the screencast below that can help you with it.

    If you are referring to something else, please provide us with more information so that we can guide you in the right direction.

    Thank you!

  • Profile Image

    Answered by salamone on July 12, 2016 at 03:22 PM

    On that same Notification page, how to change the Sender name and reply-to email?

  • Profile Image
    JotForm Support

    Answered by Kiran on July 12, 2016 at 03:32 PM

    You may change the sender email address from the Advanced tab of the email notification. 

    You may also add your own email address by verifying it or configure SMTP as well. 

    Hope this information helps!