What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot download more than 480 submissions when using Excel export

    Asked by akgencteskilat on July 12, 2016 at 03:05 PM

    i cant get the all submissions at a report. It gives only 472 submissions of apx 6700.

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    JotForm Support

    Answered by david on July 12, 2016 at 04:13 PM

    I checked your form and I was also only able to download 478/6000+ submissions in an excel file with no option to download further submissions.  I will forward this to our developers to have a look.  We will let you know as soon as this has been fixed.

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    Answered by akgencteskilat on July 13, 2016 at 08:16 AM

    Thanks. I ll wait your reply.