My forms come up as disabled, even though they are set to be enabled.

  • waldenwebs
    Asked on July 12, 2016 at 4:22 PM

    How can I enable the forms? I have checked the preferences as detailed in your help.

  • David JotForm Support Manager
    Replied on July 12, 2016 at 7:13 PM

    We apologize for the inconvenience, your account is activated now.

    It was suspended by our phishing detector system. Upon reviewing your forms, I can see that they do not violate our terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    I have white-listed them to avoid this from happening again. I would recommend you to remove the word "Sign in" from your forms, because this type of words are flagged in the database as words used on phishing forms. 

    Open a new thread if you need anything else, we will be glad to assist you.