Shipping fee not going over to paypal

  • Profile Image
    Asked on July 12, 2016 at 05:21 PM

    I have tried removing the payment option and putting it back in with no luck getting Paypal to have the shipping(user fee).  Any other ideas?

  • Profile Image
    Answered on July 12, 2016 at 10:05 PM

    I can see what you mean, I just tested your form:

    However, upon cloning the form, and testing my cloned version, the shipping worked:

    Please clone my form version in your account and test it, form URL: 

    Here is how to clone it:

    Let us know if you need more help.