What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am not receiving the notifications for my Showtime Orders form.

    Asked by kbtransport on July 12, 2016 at 07:44 PM

    I AM NOT RECEIVING THE NOTIFICATIONS FOR MY SHOWTIME ORDERS AT ALL.

    receiving all orders for
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 12, 2016 at 11:12 PM

    Your email address was added to the bounce list, which is why you are not receiving any email notifications. I have now removed it from the bounce list so you should receive the next notifications successfully.

    You can also remove an email address from the bounce list using your account. Simply follow this guide: How to Remove Your Email Address from Bounce List.

    If you need further assistance, please let us know.
    Regards.