What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found.

    Asked by a2ztech on July 12, 2016 at 08:50 PM
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    JotForm Support

    Answered by Chriistian on July 13, 2016 at 12:00 AM

    Your account was autosuspended by our phishing detector due to violation of jotform's terms, which is why your forms are currently disabled. Please note that collecting user's credit card information is strictly prohibited on jotform.

    To remove the suspension on your account, please delete the form titled "Credit Card Form Webroot Subscription" and avoid collecting this information in the future.

    Let us know on this thread once the form has been deleted, and we shall remove the suspension accordingly. Regards.