What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form is not aligning to the page

    Asked by pardop1 on July 13, 2016 at 12:16 AM

    this is the 3rd email i have sent regarding this issue - please send me the code to fix the issue. https://form.jotform.com/60976228908973

     

    thanks,

     

    Pam

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 13, 2016 at 03:45 AM

    Is this issue related to position of your form? I saw that you posted two threads where you asked how to position your form on center of the page. My colleagues replied to you on those threads:

    https://www.jotform.com/answers/871171 

    https://www.jotform.com/answers/870604 

    I have checked our email log and you did not received their replies to your email, because your email address is in the bounce list. Our system gave following result: 

    p*****1@aol.com is IN the bounce list 

    Reason(s) : smtp; 521 5.2.1 :  AOL will not accept delivery of this

    I have now removed it from the bounce list and it should be working fine now.

    You can follow this guide on how to check and remove the email from bounce list.

    And this guide How to setup email alerts to prevent email bouncing related issues.

    Also you should contact your email provider and ask them to Whitelist JotMails IP Addresses.

    You can check replies form my colleagues on the thread links I provided. 

    You can Inject this CSS code to center your form: 

    .supernova .form-all, .form-all {

        margin: auto;

    }

    How to Inject Custom CSS Codes

    Hope this will help. Let us know if you need further assistance.