What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why I reached payment submission limit even though I was testing?

    Asked by courtneypowell on July 13, 2016 at 12:28 AM

    I created 9 test payment while setting up my form, learning jotform and tweaking the page.  I did not realize that test payments would count toward my account now being almost full for payment submissions.  Was this the intent?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 13, 2016 at 03:56 AM

    Payment submissions counter will count even though you're just testing, I reset the counter for your convenience, again please be mindful that each payment submission will count towards your limit.

    Please let us know if you have further questions.

    Thank you!