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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A heading picture that I deleted from a form is still showing up on the form when it is submitted

    Asked by MuskokaAnimalRescue on July 13, 2016 at 06:46 AM

    And it is HUGE! Any thoughts on how I can get rid of it when I cannot even see it in edit mode? I refreshed all the links to the form.

    Page URL:
    www.muskokaanimalrescue.com

    heading picture showing up a
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 13, 2016 at 09:48 AM

    I would suggest you to update your email notification too, since this may be the reason why you're still seeing that image there.

    To edit it, click on the email icon shown at the top toolbar in the Form Builder:

    Then click on the edit button, remove or replace the image and click on save, this should resolve the current issue you have:

    Hope this helps.