Where physically in the world is data held when collected by forms?

  • Profile Image
    rosswell gadsden 
    Asked on July 13, 2016 at 08:37 AM
  • Profile Image
    Charlie
    Answered on July 13, 2016 at 11:15 AM

    Thank you for contacting us.

    JotForm has 3 datacenters where data are being stored. We have 2 in USA and 1 in Germany.

    The 2 datacenters in USA are the following:

    -Incero Data Center- Dallas, TX

    -AWS US East - Northern Virginia

     

    If you are in EU, data can be stored in our datacenter located in Germany, it is discussed on this blog post as part of our solution for the invalidation of the EU Safe Harbor policy: https://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation 

    I hope that helps.