I'm just trying to submit payment but i can't find where!

  • Profile Image
    graceatgypsyrose
    Asked on March 28, 2012 at 09:56 PM

    i need to give you a new credit card but i cant find ANYWHERE to do that on the site!

    help!

  • Profile Image
    mliz
    Answered on March 28, 2012 at 10:21 PM

    For credit card payments this is handled by our payment gateway which is Plimus. To update your credit card information you will have to login to your Plimus account and update it from there.

    Your Plimus username is a long string of numbers from the original plimus email you received when you paid for JotForm.

    If you forgot the password you may visit the link below and enter the email address used upon sign up.
    https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    Let us know if you need further assistance. Thanks!