What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting "form not found" in preview when I create a form, why?

    Asked by Christinahn on July 13, 2016 at 09:28 AM
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    JotForm Support

    Answered by david on July 13, 2016 at 11:46 AM

    Your account was set to dormant due to inactivity.  I activated your account and your forms should be usable once again.  Let us know if they still show the error and we will be happy to have another look.