What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is in restore mode

    Asked by cgagnon on July 13, 2016 at 09:34 AM

    My form was working fine yesterday. When I'm trying to link it, or view the link provided when publishing, it tells me that the form is not found and that it is in restore mode.

    Here's the link to the form: https://form.jotform.com/61943645499269

    I have four forms and they are all doing the same thing.

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    JotForm Support

    Answered by Chriistian on July 13, 2016 at 11:50 AM


    You are receiving the error because your account became dormant, probably because you haven't logged into your account for a while. I have reactivated your account and you should be able to access your forms properly now.