What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I edit entries within the web-based grid?

    Asked by CCUMKids on March 28, 2012 at 10:05 PM

    Users often submit forms with incorrectly spelled or formatted information. Instead of having to correct this information every time we export to Excel, we'd like the capability to edit an entry within Jotform so that it exports correctly every time. Is that possible? Thanks!

    Sarah

  • Profile Image
    JotForm Support

    Answered by mliz on March 28, 2012 at 10:32 PM

    It is possible to edit the submissions within the form builder, to do this just login to your JotForm account and do the following:

    1. Go to My Forms
    2. Select the Form and click on Submissions from the toolbar
    3. Choose the submission to edit from the list and click on 'Edit'
    4. Click on 'Save' after making the changes

    Hope this information helps.

  • Profile Image

    Answered by CCUMKids on March 28, 2012 at 10:35 PM
    I did try that, but each time I get this error message:
    [cid:2BE8825B-1062-4C44-BA1B-D2F5EB84478A]
    Sarah Flannery
    Director of Children's Ministries
    Christ Church United Methodist
    sarah@ccum.net
    (502) 494-4729
  • Profile Image
    JotForm Support

    Answered by mliz on March 28, 2012 at 10:53 PM

    May we know which form and submission were you trying to edit when the error comes up? Also I noticed that the domain assigned for the form is jotform.us please note that the form can only work on this domain therefor please use http://www.jotform.us to login to your JotForm account to edit the submission.

    Let us know if this works.

  • Profile Image

    Answered by CCUMKids on March 28, 2012 at 11:01 PM
    Perfect! Using the .us address worked perfectly. Thanks so much!
    Sarah Flannery
    Director of Children's Ministries
    Christ Church United Methodist
    sarah@ccum.net
    (502) 494-4729
  • Profile Image
    JotForm Support

    Answered by mliz on March 28, 2012 at 11:05 PM

    Glad to help, feel free to post your questions on our forum if you need any assistance.

    Thanks for using JotForm!

  • Profile Image

    Answered by CCUMKids on March 28, 2012 at 11:14 PM
    Will do! You were super helpful.
    Sarah Flannery
    Director of Children's Ministries
    Christ Church United Methodist
    sarah@ccum.net
    (502) 494-4729