How can I edit entries within the web-based grid?

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    CCUMKids
    Asked on March 28, 2012 at 10:05 PM

    Users often submit forms with incorrectly spelled or formatted information. Instead of having to correct this information every time we export to Excel, we'd like the capability to edit an entry within Jotform so that it exports correctly every time. Is that possible? Thanks!

    Sarah

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    mliz
    Answered on March 28, 2012 at 10:32 PM

    It is possible to edit the submissions within the form builder, to do this just login to your JotForm account and do the following:

    1. Go to My Forms
    2. Select the Form and click on Submissions from the toolbar
    3. Choose the submission to edit from the list and click on 'Edit'
    4. Click on 'Save' after making the changes

    Hope this information helps.

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    CCUMKids
    Answered on March 28, 2012 at 10:35 PM
    I did try that, but each time I get this error message:
    [cid:2BE8825B-1062-4C44-BA1B-D2F5EB84478A]
    Sarah Flannery
    Director of Children's Ministries
    Christ Church United Methodist
    sarah@ccum.net
    (502) 494-4729
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    mliz
    Answered on March 28, 2012 at 10:53 PM

    May we know which form and submission were you trying to edit when the error comes up? Also I noticed that the domain assigned for the form is jotform.us please note that the form can only work on this domain therefor please use http://www.jotform.us to login to your JotForm account to edit the submission.

    Let us know if this works.

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    CCUMKids
    Answered on March 28, 2012 at 11:01 PM
    Perfect! Using the .us address worked perfectly. Thanks so much!
    Sarah Flannery
    Director of Children's Ministries
    Christ Church United Methodist
    sarah@ccum.net
    (502) 494-4729
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    mliz
    Answered on March 28, 2012 at 11:05 PM

    Glad to help, feel free to post your questions on our forum if you need any assistance.

    Thanks for using JotForm!

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    CCUMKids
    Answered on March 28, 2012 at 11:14 PM
    Will do! You were super helpful.
    Sarah Flannery
    Director of Children's Ministries
    Christ Church United Methodist
    sarah@ccum.net
    (502) 494-4729