What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if I start with a free account and I go over the 100 submissions? Do I automatically get charged for the next upgrade?

    Asked by Kris Coffey  on July 13, 2016 at 12:25 PM
    free account
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    JotForm Support

    Answered by John_Benson on July 13, 2016 at 02:20 PM

    If you exceeded the limit for the Free plan, you will receive an email from JotForm suggesting you to upgrade your account. If you don't do the upgrade, your forms will be disabled. You have to wait for the submission counter to reset back to 0. The counter resets every 1st day of the month.

    Please take note that the subscription mode is on auto-renew. It means that if you upgraded your plan today, then you will be charged automatically next month.

    Let us know if you have any questions. Thank you.