What happens if I start with a free account and I go over the 100 submissions? Do I automatically get charged for the next upgrade?

  • Profile Image
    Kris Coffey 
    Asked on July 13, 2016 at 12:25 PM
  • Profile Image
    John_Benson
    Answered on July 13, 2016 at 02:20 PM

    If you exceeded the limit for the Free plan, you will receive an email from JotForm suggesting you to upgrade your account. If you don't do the upgrade, your forms will be disabled. You have to wait for the submission counter to reset back to 0. The counter resets every 1st day of the month.

    Please take note that the subscription mode is on auto-renew. It means that if you upgraded your plan today, then you will be charged automatically next month.

    Let us know if you have any questions. Thank you.