- kucyouthAsked on July 13, 2016 at 12:30 PM
It is my understanding that autorespond sends the email upon submission of the form. But what if my form is an event registration and I want to contact all the registrants about a change in the event --- or an event reminder the day before the event. How can I do that?
- JotForm Supportashwin_dAnswered on July 13, 2016 at 01:29 PM
If I understand your requirement correctly, you want to send email to all the users who submitted your form. Is that correct?
Yes it is possible to achieve your requirement by taking advantage of our "Email Newsletters" app. This app will allow you to send email to all the email address available in the submissions of your form.
Hope this helps.
Do get back to us if you have any questions.
- kucyouthAnswered on August 16, 2016 at 07:06 PM
I just tried this app and when I clicked to send a test email, no email ever arrived at my test email address.
I proceeded to set up the SMTP anyway
Nothing happens when I click the send test email button and I am unable to click the "save & next" button because it is grayed out.
How can I proceed?
- JotForm SupportChriistianAnswered on August 16, 2016 at 10:00 PM
If I understand correctly, you added the SMTP setting from your example above to the newsletter? Please note that you will need to add the SMTP for your own email domain. Once the correct SMTP are entered and tested successfully, then you will be able to save and move to the next part. For more information on the newsletter, you can check out our blog post here: New App: JotForm Email Newsletters.
Please let us know if you need further assistance.