- 501cTechAsked on July 13, 2016 at 02:25 PM
I created a form and a few users said they submitted, but i can't see their submissions, meaning it didn't go through. can i look at the history of submission attempts?
- JotForm SupportdavidAnswered on July 13, 2016 at 03:00 PM
We do not have a record of attempted submissions, only completed ones. If the users were presented with the thank you page, their submission should have been recorded. If there was a connection issue or something of that nature when the form was submitted, the entry may not have been complete. I do not believe there has been anything recently on our end that would have prevented users from completing your form. The form itself looks to be fully functional.