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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my option list is not working

    Asked by fcfritas on July 13, 2016 at 04:40 PM

    My option list is not working. At the time I make a test view it goes blank as you can see in the print screen I attached. Even at the web site after I publish the form is going the same.I appreciate if you can help me with this.

    Its happening in both option lists I have in the form.

    The problem is in the form building and not at the web site.

    Thanks

     

    Page URL:
    http://www.muvyos.com/#!blank-4/wtqpp

    Screenshot
    form building problem publish print
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    JotForm Support

    Answered by Welvin on July 13, 2016 at 05:54 PM

    I think you have resolved this already. This is how the dropdown appears to my end:

    I have also checked the form using OSX Mavericks, Firefox 47. The same color appears. 

    If the issue persists, please try re-embedding the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

  • Profile Image

    Answered by fcfritas on July 13, 2016 at 10:45 PM
    Thank you!!!
    2016-07-13 18:53 GMT-03:00 JotForm :
    ...
  • Profile Image

    Answered by fcfritas on July 13, 2016 at 10:45 PM
    Thank you!!!
    2016-07-13 18:53 GMT-03:00 JotForm :
    ...
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    JotForm Support

    Answered by ashwin_d on July 14, 2016 at 03:50 AM

    Hello fcfritas,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by fcfritas on July 14, 2016 at 11:45 AM
    Hello again! I have a problem with a send button with the links. I have 2
    different buttons with 2 different links for the redirect to external link
    option but when I change one of the buttons to the right link, the other

    ...
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    JotForm Support

    Answered by Kevin_G on July 14, 2016 at 12:25 PM

    @fcfritas,

    I have moved your last report to another thread as it does not seem to be related anymore to the one you've opened here, it can be found on this link: https://www.jotform.com/answers/882725 

    We will assist you on that thread as soon as possible.