Display complete form along with text in the PDF submission

  • tinydds
    Asked on July 13, 2016 at 5:19 PM

    Hi there,

     

    We have a form that we use and when we go to download the PDF it doesn't do the entire form (the top text is missing). I have checked the actual form itself and everything is on there. I'm not sure what went wrong, but this just started happening recently. 

    You can see in the screen shot below the top text is missing. 

    Thank you,

    C.C. 

    Jotform Thread 882055 Screenshot
  • Nik_C
    Replied on July 13, 2016 at 6:45 PM

    If you're referring to heading and text you just need to turn it on to be shown on the submission. And you can do that by following this:

    1. Go to My Forms and click Submissions:

    Display complete form along with text in the PDF submission Image 1 Screenshot 30

    2. And by clicking on gearbox you can choose to show heading and text:

     

    Display complete form along with text in the PDF submission Image 2 Screenshot 41

    If you had something else in mind please let us know we'll be glad to help.

    Thank you!

  • tinydds
    Replied on July 13, 2016 at 7:45 PM
    Thank you!! That took care of it!
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