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  • Profile Image

    Submissions tab: Form data missing

    Asked by Doingoood on July 14, 2016 at 04:39 AM

    I am missing most of the submission forms from the form 'Aangepast aanmeldingsformulier vrijwilligerswerk NL'. There are supposed to be 158 submissions, but when I go to 'Inbox' only 11 show, the rest is empty.

    This has been like this since the last couple of days. before that all the submission forms were correctly received and accessible. What happened to my inbox and, more important, how do I get all the missing forms back?

     

    Thanks in Advance. 

     

     

    Page URL:
    https://form.jotform.com/52092664687971

    Screenshot
    form data Submissions accessible thanks inbox
  • Profile Image
    JotForm Support

    Answered by Nik_C on July 14, 2016 at 07:05 AM

    I checked your Submissions for that form and I was able to see what you're describing, I have forwarded this to our backend team for further checking and we'll get back to you through this thread as soon as possible.

    In the meantime you should have your submissions in your email or you can go to submissions screen:

    And by clicking Edit you can resend them:

    We're sorry for this inconvenience.

    Thank you for your patience.

     

  • Profile Image

    Answered by Doingoood on July 14, 2016 at 07:45 AM
    Hallo!
    Hartelijk bedankt voor je e-mail. Ik heb momenteel beperkt toegang tot mijn mail. Maandag behandel ik mijn mail weer. Je mail wordt niet automatisch doorgestuurd. Voor dringende vragen die niet kunnen wachten kun je mij een whatsapp bericht sturen (vergeet je afzender niet te vermelden :-)
    Hartelijke groet,
    Ineke van Huuksloot
    06-43064828
    Hello,
    Thank you for your e-mail. I have limited access to my e-mail. I will answer your e-mail on Monday. Thank you for your patience.
    Kind regards,
    Doingoood volunteer work
    Ineke van Huuksloot
    ...
  • Profile Image
    Chief Technology Officer

    Answered by eee on July 14, 2016 at 09:31 AM

    Hey,

    Problem is fixed now,

    Kindest Regards,

    - Ertugrul.

  • Profile Image

    Answered by Doingoood on July 15, 2016 at 11:45 AM
    Thanks a lot!
    Met vriendelijke groet/ Kind regards,
    Doingoood volunteer work
    Ineke van Huuksloot
    T: +31 (0)20 894 3965
    M: +31 (0) 6 430 648 28
    @: ineke@doingoood.nl
    @: vrijwilligerswerk@doingoood.nl
    www.vrijwilligerswerk-afrika.nl
    www.facebook.com/Doingoood
    Meer informatie over vrijwilligerswerk, stage en bijzondere reizen in Afrika vind je in onze e-brochure. Download ‘m op onze website!
    De Social Safari Experience is een inspirerende combinatie van reizen en vrijwilligerswerk in Afrika. Reisdata, prijzen en het programma van dag tot dag vind je op onze website .
    ...