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  • Profile Image

    Remove Q number from "name" field

    Asked by neilingoe on July 14, 2016 at 06:53 AM

    I am trying to POST data collected via Jotform to another system, and I have established a connection between the two platforms.

    However, I can't make use of this connection because Jotform automatically inserts "q1_", "q2_" etc into the "name" field of each form.

    This stops the destination system recognising my field names I have no way of removing without writing PHP. I am unwilling to do that because that would create more work than it saves.

    How do I stop Jotform inserting those extra characters?

    Page URL:
    https://form.jotformeu.com/61922607912355

    name JotForm POST post data
  • Profile Image

    Answered by Irshad on July 14, 2016 at 09:21 AM

    Unfortunately, there is no way to remove the prefix q#. If you like to remove this you would need to export the source code and embed it on your own site.

    For the PHP integration related concern, I would suggest you to please check the Webhook PHP examples

    If you need further assistance, please feel free to revert back.

    Thanks.

     

  • Profile Image

    Answered by neilingoe on July 14, 2016 at 09:24 AM

    I don't understand why you're sabotaging your own product by putting that code in there. What purpose does it serve?

    If you didn't do that, a non-specialist user could integrate a Jotform with their CRM database. 

  • Profile Image

    Answered by Irshad on July 14, 2016 at 10:13 AM

    Thanks for the good suggestion. I will add this to our feature list. So our development team can plan to implement it.

    If you need further assistance, please feel free to revert back.

    Thanks.

  • Profile Image

    Answered by neilingoe on July 14, 2016 at 11:25 AM

    Hi,

    I've just done another test, this time removing the q# from source code and embedding on a website i own.

    It still doesn't work, but now because Jotform does not recognise the field and passes my system empty parameters.  The last five submissions of this form https://form.jotformeu.com/61922607912355 were made using the set-up described, and all submissions are empty in jotform.

    So you solution doesn't work.

    Do you have another?

  • Profile Image

    Answered by Irshad on July 14, 2016 at 12:09 PM

    We apologize for the inconvenience. But the system is developed in that way, that "q#" automatically adds with the form field name. And accordingly system process the value of form fields. 

    So unfortunately it is not possible to remove the q# from the name of form field. As earlier I mentioned we will consider it as a feature development request. So our Development team will look this request, and will plan accordingly to implement that feature.