What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Builder: Field selection and toolbar are not visible when the long form is scolled down

    Asked by PeterTingay on July 14, 2016 at 08:10 AM

    Hi there,

    Has the functionality changed for the quick field selector changed. In form edit section I'm sure the section for selecting fields (e.g. quick field, etc.) used to track the form as I scrolled down. Has this now changed?

    I now have to scroll to the top of the editable form to select a field I want to enter and then scroll back down to place it in the form.

    tracking Selection field selection form edit scroll select section
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    JotForm Support

    Answered by Kiran on July 14, 2016 at 09:49 AM

    We are sorry for the inconvenience this may have caused. There was an issue with the form builder yesterday displaying the fields and the toolbar. However, the issue seems to be resolved now and I am not able to replicate at my end.

    I have tried cloning your JotForm to my account and see that the fields selection and toolbar are displayed normally now as I scroll down the form.

    Could you check once again and let us know if the issue still persists? We will be happy to take a look again.