What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when will my monthly account refresh?

    Asked by mabert on March 29, 2012 at 08:17 AM

    today has been maid the monthly payment but the statistics are still last month´s. When will it refresh?

    Best regards 

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    JotForm Support

    Answered by Goldo on March 29, 2012 at 08:35 AM

    Hi Mabert,

    Statistics resets every 1st day of the month. You should see changes on April 1st.

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    Answered by mabert on March 30, 2012 at 03:47 AM
    Thnaks for your answer.
    Could you please not disable our forms today?
    Best regards
    El 1/marzo/12 14:35, "JotForm Support Forum" escribi
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    Answered by gori-mathew on March 30, 2012 at 03:55 AM

    Hello Mabert;

    We will not disable your account because your usage is within the allocated quota (you have 8 normal submissions). More on quota allocation and pricing can be obtained at http://www.jotform.net/pricing

    Thanks for having Jotform as your choice form design tool!

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    Answered by mabert on March 30, 2012 at 03:58 AM
    Thanks
    El 1/marzo/12 09:55, "JotForm Support Forum" escribi
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    Answered by gori-mathew on March 30, 2012 at 05:45 AM

    Welcome!