when will my monthly account refresh?

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    mabert
    Asked on March 29, 2012 at 08:17 AM

    today has been maid the monthly payment but the statistics are still last month´s. When will it refresh?

    Best regards 

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    Goldo
    Answered on March 29, 2012 at 08:35 AM

    Hi Mabert,

    Statistics resets every 1st day of the month. You should see changes on April 1st.

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    mabert
    Answered on March 30, 2012 at 03:47 AM
    Thnaks for your answer.
    Could you please not disable our forms today?
    Best regards
    El 1/marzo/12 14:35, "JotForm Support Forum" escribi
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    gori-mathew
    Answered on March 30, 2012 at 03:55 AM

    Hello Mabert;

    We will not disable your account because your usage is within the allocated quota (you have 8 normal submissions). More on quota allocation and pricing can be obtained at http://www.jotform.net/pricing

    Thanks for having Jotform as your choice form design tool!

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    mabert
    Answered on March 30, 2012 at 03:58 AM
    Thanks
    El 1/marzo/12 09:55, "JotForm Support Forum" escribi
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    gori-mathew
    Answered on March 30, 2012 at 05:45 AM

    Welcome!