What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Old form name showing in email alert received?

    Asked by Tomchipjf on July 14, 2016 at 12:52 PM
    on the orders I receive by email,
    Under the phone number it is displaying an old name for the form, (Clone of
    Order form w/logo -Uganda - Sandwich Bay Breakfast) how do I remove that?
    email alert template
  • Profile Image
    JotForm Support

    Answered by Charlie on July 14, 2016 at 01:00 PM

    I believe you mentioned that you have cloned that form. Please note that the old title of the form may stay in your email alert, parts of the email template are static text so you need to manually edit them. Here's a screenshot on how to edit your "Notifier 1", you'll also need to update the text in your autoresponder email.

     

    I hope that helps.

  • Profile Image

    Answered by Tomchipjf on July 14, 2016 at 01:45 PM
    THANK YOU!!!!! Your instructions worked! All fixed now.. you folks are
    the best!!!!
    Tom
    ...