What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We had our account disabled (then updated) did we miss any payments?

    Asked by dartmouthclubsf on July 14, 2016 at 12:55 PM

    We just updated to Bronze. We're a non-profit alumni volunteer group. We wanted to make sure we didn't miss any payments and if so from who, when and how much?

     

    Thanks,

    John

    Updated then non-profit thanks and
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    JotForm Support

    Answered by david on July 14, 2016 at 01:11 PM

    If your forms were disabled for a period of time, unfortunately, they were not accepting submissions during that time period.  There is not way of telling whether or not users intended to submit your form during that time.