Getting the submission but not getting the email notification.

  • kmblv1
    Asked on July 14, 2016 at 1:10 PM
    I have the same issue,  getting the submission but not getting the email notification. can you check the bounce list.  thanks, 
  • David JotForm Support Manager
    Replied on July 14, 2016 at 1:17 PM

    What is the form you are having issues with? Here is how to check if the recipient is in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Let us know if you need more help.