Draw on Image widget: Incomplete link to the image is produced in Google Spreadsheet.

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    Asked on July 14, 2016 at 01:54 PM



    I integrated my jotform with a Google Spreadsheet and added "Draw on Image". However, when respondents draw their images it becomes a bunch of numbers on the google spreadsheet and I can't visualize it as an image.

    The data output is something like:




    Where do I find the drawing? There is no folder on my google spreadsheet called "Uploads" or "cfenner3".

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    Answered on July 14, 2016 at 03:16 PM

    Apologies for any inconvenience this is causing you. I have tested the Draw on Image widget, integrated the form with Google Spreadsheet, and got the same issue that you have mentioned. I will be forwarding this to our developer so they can take a look at it and have it fixed. However, I'm sorry if I cannot provide you any ETA to when this will be available but rest assured that you will be notified via this thread for updates if there are any.

    For the meantime, you can try to add https://www.jotform.com/ before the text produced in the Google Spreadsheet to view the image.

    For example:

    If you have uploads/cfenner3/61932068430352/344327511032371299/344327511032371299_base64_136.png, just add https://www.jotform.com/ before it and you will get:


    I hope this somehow helps. Please feel free to let us know if you have any other questions or concerns. 

    Thank you.

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    Answered on July 18, 2016 at 04:45 AM
    Yeah, I am adding the jotform.com. Well, thank you for your answer anyway.
    Have a great day
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    Answered on July 18, 2016 at 08:53 AM


    On behalf of my colleague, you are welcome. I can see that my colleague escalated this to our developers. You will be informed once this is fixed and by that time, you will no longer need to add  https://www.jotform.com/ at front of your links.

    Have a great day too!

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    Answered on July 22, 2016 at 01:44 AM

    It should be working properly now - full URL.

    Please check -  let us know.