What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why I'm out of submission storage?

    Asked by live2b on July 14, 2016 at 02:58 PM

    Getting the above mentioned message when I login in.  Deleted some unused forms, but message did not go away?  Should I delete more?  Or what is it that is taking up all of our storage space suddenly?  From the plan outline it looks like we should be fine at basic.  

    Page URL:
    www.live2bhealthy.com

    submission storage message storage space all OR
  • Profile Image
    JotForm Support

    Answered by Nik_C on July 14, 2016 at 03:56 PM

    That is actually the total number of submissions that you have across all forms. You can check current status if you go to My Account-Usage you will see the current number of submissions.

    So, you will have to delete submissions in order to decrease this number.

    Hope it helps.

    Please let us know if you have further questions.

    Thank you!