What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do Sub-Users have the ability to create their own forms?

    Asked by Kari Plautz  on July 14, 2016 at 04:22 PM

    Hi there, 

    We have been using a similar site for the past month, and elected to upgrade to their "Pro Level 2" option allowing up to 5 additional users, however we have learned that the users are unable to create forms of their own, unless they are given an Admin access level to the account, in which case they would be able to view all forms, which is not practical since not every departmental managers should have access to every form and it's results. 

    I am exploring other options and wondered what your Sub-Users access level is.  


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    JotForm Support

    Answered by jonathan on July 14, 2016 at 06:27 PM

    Thank you for contacting us.  

    Please refer also to our user guide for more details.

    User guide: How-to-share-forms-with-a-sub-account-user

    Sub-users can also have JotForm account ( https://www.jotform.com/signup) which means they can also create their own forms using the Form Builder.

    Hope this help. Let us know if you need further assistance.