it says I need more storage?

  • wtfmancmon
    Asked on July 14, 2016 at 5:45 PM

    But I can't seem to understand where I am over storage? I am on the free plan but I don't think I'm over storage?

  • Kevin Support Team Lead
    Replied on July 14, 2016 at 8:09 PM

    This is because you've reached the storage limit, it is about the number of submissions that you can store in your account:

    it says I need more storage?  Image 1 Screenshot 30

    This limit is only for free accounts and you need to delete your oldest submissions in order to avoid getting notified about reached your limits. 

    You can also download your submissions and all your info and you will not lose your data, here is the link that will help you to download all your data at the same time: How-to-export-all-of-your-data-at-once

    You can also avoid deleting your data and upgrading to the storage plan so you will not need to delete your submissions: 

    it says I need more storage?  Image 2 Screenshot 41

    Or you can also upgrade to any other plan in our pricing page: https://www.jotform.com/pricing 

    Hope this helps.