What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    It keeps saying my form is disabled, even though it's enabled. What's going on?

    Asked by ready2gomarketingsolutions on July 14, 2016 at 07:59 PM

    https://form.jotform.com/61951000757149 is supposed to show me my form, but it's saying the form is disabled when I made sure it says the form is enabled. How do I fix that?

    Page URL:
    https://form.jotform.com/61951000757149

    form is disabled enabled JotForm style size height
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    JotForm Support

    Answered by Chriistian on July 14, 2016 at 09:42 PM

    Your account was autosuspended by our phishing detector, which is why your form was disabled. However, I checked your form and they do not seem to violate jotform's terms, so I have now removed the suspension on your account. You should be able to view your form without any issue. Regards.