Submit button not working in app.

  • Dweat40906
    Asked on July 15, 2016 at 12:38 AM

    Hello,

    I have a jotform plugin for my app.  I have copied the link when I publish my form and pasted in into my plugin.  In the app, the form looks great, however when I click submit, it takes me back to middle of form.  Not the Thank you for submitting page.  

    Now when I paste the link in a browser, the submit button works fine.  

     

     

  • Chriistian Jotform Support
    Replied on July 15, 2016 at 3:51 AM

    I tried making a submission on my chrome browser and also on my android device. In both instances, I was able to submit the form without any issues. The page did not jump to the middle of the form when I clicked the submit button.

    Submit button not working in app Screenshot 20

    Do you still encounter the issue on your end? If yes, please let us know which device you used when you encountered the issue. I would also suggest clearing your browser cache to see if that helps. Regards.