What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submit button not working in app.

    Asked by Dweat40906 on July 15, 2016 at 12:38 AM

    Hello,

    I have a jotform plugin for my app.  I have copied the link when I publish my form and pasted in into my plugin.  In the app, the form looks great, however when I click submit, it takes me back to middle of form.  Not the Thank you for submitting page.  

    Now when I paste the link in a browser, the submit button works fine.  

     

     

    Page URL:
    http://myapp2.moreblessed.org/app/index.html?appId=8e68b3de-3258-11e6-<br/>9d62-124798dea82d&amp;mode=0

    app in JotForm publish hello
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    JotForm Support

    Answered by Chriistian on July 15, 2016 at 03:51 AM

    I tried making a submission on my chrome browser and also on my android device. In both instances, I was able to submit the form without any issues. The page did not jump to the middle of the form when I clicked the submit button.

    Do you still encounter the issue on your end? If yes, please let us know which device you used when you encountered the issue. I would also suggest clearing your browser cache to see if that helps. Regards.