- kpsnyderAsked on March 29, 2012 at 11:47 AM
For my account, I just upgraded to Premium using PayPal. have recieved a confirmation from PayPal, however my account doesn't reflect the Premium upgrade. I very much need this upgrade active by Friday Morning - please let me know what more I need to do to fix this issue.
- pinoytechAnswered on March 29, 2012 at 11:57 AM
Upon checking your account, I found out that you are already active to Premium. Please logout to your JotForm account, delete browsing cache and cookies then log back in.
- kpsnyderAnswered on March 29, 2012 at 07:01 PM
Thanks very much, that definately solved it. I've never had that issue with Chrome, it being my more reliable browser. Thanks again.