What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Close my account

    Asked by BlondyPosh on July 15, 2016 at 08:20 AM

    My account was apparently hacked on this, i got over 900 submissions...all from Russia, that were all spam.

    I have removed my form from my site, and i would like this profile closed. Thank you.

    My Account Submissions site all
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 15, 2016 at 09:50 AM

    As per your request I have deleted your account with username BlondyPosh

    I would also like to tell you that it is possible to prevent duplicate submissions from same user. You can do it by setting unique submission option in form preferences to Loose Check (controls the cookie) or Strict Check (also controls the IP address). Inside of this guide you can find how to do it: 

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    Hope this will help. Let us know if you need further assistance.