Close my account

  • Profile Image
    BlondyPosh
    Asked on July 15, 2016 at 08:20 AM

    My account was apparently hacked on this, i got over 900 submissions...all from Russia, that were all spam.

    I have removed my form from my site, and i would like this profile closed. Thank you.

  • Profile Image
    BJoanna
    Answered on July 15, 2016 at 09:50 AM

    As per your request I have deleted your account with username BlondyPosh

    I would also like to tell you that it is possible to prevent duplicate submissions from same user. You can do it by setting unique submission option in form preferences to Loose Check (controls the cookie) or Strict Check (also controls the IP address). Inside of this guide you can find how to do it: 

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    Hope this will help. Let us know if you need further assistance.