What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submissions not being created

    Asked by raisedinabarnfarm on July 15, 2016 at 08:26 AM
    Submissions
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    JotForm Support

    Answered by Welvin on July 15, 2016 at 09:51 AM

    I think this is related to your first thread. My colleague is assigned to the thread and I'm sure he's now checking this for you. Please standby for his reply. Here's the thread: https://www.jotform.com/answers/883341

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    Answered by raisedinabarnfarm on July 15, 2016 at 10:45 AM
    That was a test submission idea. It is not working if you make a payment and it goes to PayPal then it doesn't make a submission of the form
    Sent from my U.S. Cellular® Smartphone
    ...
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    JotForm Support

    Answered by Welvin on July 15, 2016 at 11:17 AM

    I guess the reply is supposed to be for the original thread. Anyways, I'll be sending my reply through that thread. If you need to follow up, please send it to the original thread instead of posting it here. It needs to be on that thread so we can assist you properly until the issue is resolved.