What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot get into the edit properties option of the Phone Number field

    Asked by 5GW on July 15, 2016 at 09:44 AM

    I've created my file. I've generated a PDF. When I go to EDIT the file again I can't get the edit the text in the form created Quick options (e.g.,

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 15, 2016 at 10:48 AM

    Unfortunately, your question appears cut off. Would you please elaborate it further? Please add more details on what you are trying to achieve so we can further assist you.

  • Profile Image

    Answered by 5GW on July 16, 2016 at 06:45 AM
    I want to change the Phone Number to show the country code. When I click on the Proprieties icon it won’t allow me to get to Edit Properties. When I click Edit Properties it hi-lites a field several lines down - as shown in the 2nd pic.
    [cid:713BCCA1-9833-4EAD-A47D-D319C8B86E48@fios-router.home]
    [cid:AD15135B-410C-49EC-AC56-DDB04C255F3F@fios-router.home]
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on July 16, 2016 at 10:16 AM

    This support forum can't accept inline image attachments, please access the thread and use the image upload tool instead.

    I see that you were able to enable the country code in this form http://www.jotformpro.com/form/61953148291965. Are you still unable to get the properties? Let us know.