What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm has two types of email alerts, one is the notification email and the other is the autoresponder email.
Please check this guide to learn more about them and how to setup one: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings
Let us know if that helps.