Still having issue with my salesforce leads integration

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    tiara2012
    Asked on July 15, 2016 at 10:17 AM

    all forms filled as advised but still no leads

     

    form on jotform is called
    REAP Home Ownership Registration Form

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    Kevin_G
    Answered on July 15, 2016 at 11:24 AM

    I can see you have opened other threads to post the same issue, you've already got replies from our Support Reps.

    I've found these threads that you've opened today about this: 

    https://www.jotform.com/answers/883318

    https://www.jotform.com/answers/883363

    Now, I have also tested your form and integrated with SalesForce like my colleagues, I can see that using the fields you're using it does not work.

    But when you use the correct fields it works fine, you're currently asking for the name in separated fields, email address in a plain text field and you've not your company field.

    I would suggest you to map the fields as they are in the Form Builder, so you should use the Full Name, Email address and Text Box fields to map on your integration. 

    Please try following this advice, and reply to this thread opening this link on your web browser: https://www.jotform.com/answers/883436

    Replying here will help us to better assist you, so please do not open another thread. 

    We will wait for your response.

    Thanks.