What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form reverted back to the original

    Asked by criterions on July 15, 2016 at 11:52 AM
    and unfortunately enough, all the work I did on this form - which I had cloned - reverted back to the original. I lost 2 hours of work. Is there any reason that happened? 
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    JotForm Support

    Answered by BJoanna on July 15, 2016 at 12:04 PM

    Sorry from inconvenience this may caused you. You can revert your form to previous version. Inside of this guide you can find how to do it:

    https://www.jotform.com/help/294-How-to-view-form-revision-history 

    If you had your form builder opened in multiple tabs when you edited your form it is possible that wrong version of your form was save. To prevent that wrong version of your form is saved, please to not open Form Builder in multiple tabs or browsers.

    Hope this will help. Let us know if you need further assistance. 

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    Answered by criterions on July 15, 2016 at 12:07 PM

    had NO idea of that feature!!! Fantastic - you saved me, thanks!!!!

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    JotForm Support

    Answered by BJoanna on July 15, 2016 at 12:35 PM

    You're welcome. 

    Feel free to contact us if you have any other questions.