My form reverted back to the original

  • Profile Image
    criterions
    Asked on July 15, 2016 at 11:52 AM
    and unfortunately enough, all the work I did on this form - which I had cloned - reverted back to the original. I lost 2 hours of work. Is there any reason that happened? 
  • Profile Image
    BJoanna
    Answered on July 15, 2016 at 12:04 PM

    Sorry from inconvenience this may caused you. You can revert your form to previous version. Inside of this guide you can find how to do it:

    https://www.jotform.com/help/294-How-to-view-form-revision-history 

    If you had your form builder opened in multiple tabs when you edited your form it is possible that wrong version of your form was save. To prevent that wrong version of your form is saved, please to not open Form Builder in multiple tabs or browsers.

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image
    criterions
    Answered on July 15, 2016 at 12:07 PM

    had NO idea of that feature!!! Fantastic - you saved me, thanks!!!!

  • Profile Image
    BJoanna
    Answered on July 15, 2016 at 12:35 PM

    You're welcome. 

    Feel free to contact us if you have any other questions.