What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to ensure that valid email address is input in form?

    Asked by Clinton Herring  on July 15, 2016 at 12:01 PM

    We have an account with you, not under my e-mail address, and we are wanting to know how to validate information that is submitted. We don't want people using Test or nowhere@aol.com, 123 getoutofmy way, Test TX . Is there a way to not allow users to enter in bogus information?

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    JotForm Support

    Answered by ashwin_d on July 15, 2016 at 12:51 PM

    Hello Clinton,

    Please note that though it is not possible to validate junk values in other text fields (name / normal textbox/ phone and others) but it is possible to validate the email address. Here are the options available:

    #1. You can disable the free email domains entry in email field by enabling the "Disallow Free Addresses" attribute. Please check the screenshot below:


    #2. You can take advantage of our "E-mail Validator" widget which will make sure that a valid email is used on your form through a pass-code verification process.

    Hope this helps.

    Do try out and get back to us if you have any questions.

    Thank you!