What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you make my account active again?

    Asked by albowers on July 15, 2016 at 12:35 PM

    It looks like my account is probably listed as dormant. All of my forms are showing the restore mode message in the preview.



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    JotForm Support

    Answered by BJoanna on July 15, 2016 at 12:57 PM

    I have activated your account. Your forms are now working.

    Hope this will help. Let us know if you need further assistance.

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    Answered by albowers on July 15, 2016 at 01:02 PM

    Thanks! That was fast!

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    Answered by Irshad on July 15, 2016 at 01:29 PM

    You are welcome. If you face any issue or need further assistance, please let us know.