What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account>>Settings>>JotForm Footer: option is not available to lift the views limit.

    Asked by spectrum2016 on July 15, 2016 at 01:27 PM

    Hi,

     

    I read that if I go to https://www.jotform.com/myaccount/settings that I will be given the option to enable the footer and get unlimited views on my form. Unfortunately, I do not see this option. I have linked an image of what I see on that page. I saw a couple forum posts this week with the same issue. I have already gone past my form views and would like this to be enabled asap. Thank you!

    Page URL:
    http://www.spectrumonereverse.com/

    Screenshot
    JotForm adding for settings www forum posts
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 15, 2016 at 02:19 PM

    The option to enable the footer should be shown in your settings. We apologize for the inconvenience, I have forwarded this to our second level.

    I have also permanently doubled your views limit. You will be updated via this thread once the JotForm Footer is available in your settings.

  • Profile Image

    Answered by spectrum2016 on July 15, 2016 at 03:45 PM
    Ok please do. I'm paying a lot of money for this marketing campaign and if the form is not accepting views and submissions I will need to switch quickly
    Thank You,
    Tony
    Founder, CEO
    OC Task Runners
    949-302-1182
    ...
  • Profile Image
    JotForm Support

    Answered by david on July 15, 2016 at 06:26 PM

    We will let you know as soon as this is resolved.  The increased limits should hold you you over until our developers have a chance to have a look.

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    Answered by spectrum2016 on July 19, 2016 at 12:29 PM

    Did the problem get solved yet? I went to account settings again today and still no checkbox for the footer option. We really need this to be fixed as soon as possible.

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    JotForm Support

    Answered by david on July 19, 2016 at 12:53 PM

    There are no updates as of yet.  In the mean time, I would recommend replacing embedded forms with links to forms instead.  This will ensure that the forms only load for those who wish to fill them out.  I reset your views once again to hold you over in the mean time.