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Account>>Settings>>JotForm Footer: option is not available to lift the views limit.Asked by spectrum2016 on July 15, 2016 at 01:27 PM
I read that if I go to https://www.jotform.com/myaccount/settings that I will be given the option to enable the footer and get unlimited views on my form. Unfortunately, I do not see this option. I have linked an image of what I see on that page. I saw a couple forum posts this week with the same issue. I have already gone past my form views and would like this to be enabled asap. Thank you!
The option to enable the footer should be shown in your settings. We apologize for the inconvenience, I have forwarded this to our second level.
I have also permanently doubled your views limit. You will be updated via this thread once the JotForm Footer is available in your settings.
Ok please do. I'm paying a lot of money for this marketing campaign and if the form is not accepting views and submissions I will need to switch quickly
OC Task Runners
We will let you know as soon as this is resolved. The increased limits should hold you you over until our developers have a chance to have a look.
Did the problem get solved yet? I went to account settings again today and still no checkbox for the footer option. We really need this to be fixed as soon as possible.
There are no updates as of yet. In the mean time, I would recommend replacing embedded forms with links to forms instead. This will ensure that the forms only load for those who wish to fill them out. I reset your views once again to hold you over in the mean time.