- bclairAsked on July 15, 2016 at 01:54 PM
I am not on the bounce list and I added my e-mail to be a receiver of it.
Also Can I get your log data for the e-mails being sent to my e-mail.
- JotForm SupportKiranAnswered on July 15, 2016 at 03:03 PM
I see that your account is listed in our bounce list and so the emails are not being delivered to this email address. I have now removed it from the bouonce list and you should be receiving the notification emails wtohout any issue.
We also request you go through the guide below that can help you with troubleshooting email delivery issues.
You may check the email history log of your account by following the guide below:
Hope this information helps! Please get back to us if the issue still persists. We will be happy to help.